Hostel
World (currently takes you to our sister site - linking to Hostel World)
• Hostel World have
Query and Support Centre, a section that is a comprehensive FAQ and Support
Centre for any questions related to making your property booking. Sections
include Queries about Making a Booking, Existing Reservation, Credit Card
Queries, Room Types Explained and viewing booking online. Look through the FAQs
carefully to ensure that your answer is not there, before contacting them.
HotelClub
(currently takes you to our sister site - linking to HotelClub)
• There is a
Customer Care page with an online form for all HotelClub queries. Check the
Customer Care
page for queries relating to your bookings. You can use the page for any
existing hotel reservation query.
Rates To Go (currently takes you to our sister site - linking to Rates To
Go)
• There is a
Customer Service page with an online form for any Rates To Go queries. You
can use the page for any existing hotel reservation query. The page also
includes contact phone numbers for Australia, France, Italy, United Kingdom,
United States, Hong Kong, and Japan.
Viator
• It is recommended that customers who request help, use the “Customer
Service” button located on the bottom of the page they are
viewing in relation to a specific tour or product. This will automatically tags
the detail of the tour/product/page, so that we can place your question in
context. Otherwise, you can use
Viator
link provided here.
World Nomads Travel Insurance
• The Mondial Assistance Group is the largest travel insurance and assistance
organisation in the world.
They have over 190 staff at their call centre in Australia, and many are
multi-lingual so can speak the local language for you in many destinations.
All
tourist related business that wish to establish an
affiliation with AusEmade PL, should
send us an email with full details, outlining benefits,
commissions and other features of the affiliation. The
information supplied will then be reviewed and a reply
forthcoming.
